Frequently Asked Questions (FAQ)

Welcome to the Neatomarket FAQ page. We’ve compiled a list of common questions to help you navigate your shopping experience. If you don’t find the information you’re looking for, feel free to reach out to our customer support team at [email protected].

1. How do I place an order?

To place an order, simply browse our collection, select your desired items, and add them to your cart. Follow the checkout process, providing the necessary information for shipping and payment.

2. Can I modify or cancel my order after placing it?

We allow cancellation or change of order within 2 hours of placing the order. please contact our customer support team at [email protected] to change your order.

3. What payment methods do you accept?

We only accept paypal payment method. All transactions are secure and encrypted.

4. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track the progress of your shipment.

5. What is your return policy?

We stand behind our quality and offer a 100% quality guarantee on any items purchased from our store. Please review our Return & Refund Policy for details on how to setup a return.

6. Do you ship internationally?

No, we don’t offer international shipping.

7. How do I contact customer support?

For any questions or concerns, please contact our customer support team at [email protected]. We’re here to assist you!